Lemon (hereinafter referred to as “Lemon”, “we”, “us”, or “our”) operates a platform and community marketplace that helps brands and content makers (hereinafter referred to as “Influencers”, “KOL”, or “you”), where they can create, list, discover and book through our website (“Platform”).
All bank account details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Lemon will not pass any bank account details to third parties. Lemon takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (Lemon) cannot guarantee the security of any information that is disclosed online. Lemon is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
“Personal Information” refers to information about an individual who is or can be identified either from that information or from that information in conjunction with other information that is in, or is likely to come into, the possession of the Data Controller. The term “Aggregated Information” stands for information about all our users or specific groups or user categories that are combined together so that it doesn’t identify or refer to an individual user. “Data Controller” means Lemon, the company that is accountable for using and processing of Personal Information.
What Types of Information Does Lemon Gather About Its Users?
Information that you give us
We receive, store and process information that you provide us with while accessing or using our Platform and Services. For example, when you:
fill in any form on the Platform, such as when you register or update your user account, or when you verify your identity. link your account on a third party site (e.g. Instagram) to your Lemon account, in which case we will get the Personal Information that you have provided to the third party site, but only to the extent allowed by your settings with the third party site and authorized by you; and communicate with Lemon.
access or use the Platform, such as to search for or post content creators, make or accept bookings, pay for promotions, post comments or reviews, or communicate with other users.
When you are accessing certain features of our Platform, especially mobile applications, we reserve the right to receive, store and process various types of information regarding your location, as well as general information such as IP addresses or more specific information such as GPS location.
Whenever you access our Platform, we may also receive, store and process the Log Data, which is essentially the information our servers record automatically even if you are not registered or logged in to your account on Lemon. The information includes IP address, the date and time of access, the hardware or software that you are using, pages viewed, URLs, clicks and time spent on specific pages.
Cookies and other Tracking Technologies
Third-party social plugins
Our Platform may use social plugins, such as Facebook’s Like Button, which are provided and operated by third-party companies
How Lemon Uses and Processes User Communications
To help make our search, booking, and user communications more efficient, as well as to debug, improve, and expand our offerings, we may scan, review or analyze messages. We will not review, scan, or analyze your communications for sending third party marketing messages to you. We will also not sell these reviews or analyses to third parties.
How Lemon Uses and Processes The Information That You Provide or Make Available
We use, store, and process Information about you for these general purposes:
to enable you to access and use the Platform. to help create and maintain a trustworthy and secure environment on the Platform and Services, such as fraud detection and prevention, verifying the address of your listings, conducting investigations and assessing risks, verifying identifications provided by you, and conducting checks against databases such as public government databases. to operate, protect, improve and optimize the Platform, our users’ experience, such as to perform analytics, conduct research, personalize or otherwise customize your experience, and for advertising and marketing. to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties. to send you service, support and administrative messages, security alerts, technical notices, reminders, updates, and information requested by you.
When Lemon Discloses or Shares Personal Information, and To Whom
IMPORTANT: When you use the Platform, your data may be possibly sent to other countries.
Some parts of your public profile page that contain some Personal Information may be viewable in other parts of the Platform to other users for marketing purposes or to the extent necessary to operate and manage referral and rewards programs.
Your public page will always include some information about you such as your location, your calendar availability, your public profile photo and your earlier campaigns. It may also include aggregated demand information (such as number of page views over a period of time).
You may link your account on a third party social networking site to your Lemon account. We refer to a user’s contacts on third party sites as “Friends”. When you create this connection
We may publish some of the information you provide us from the linking of your accounts may on your Lemon account profile.
Other Lemon users may be able to see any common Friends that you may have, or that you are a Friend of their Friend if applicable.
Your activities on the Platform may be displayed to your Friends on the Platform and/or the third party site
Other Lemon users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking site(s).
The information you provide to us from the linking of your accounts may be stored, processed and transmitted for the purpose of fraud prevention and risk assessment.
The publication and display of information that you provide to Lemon through this linkage will correspond to your settings and authorizations on the Platform and the third party site.
We may also engage third party companies and individuals to provide services to us, including but not limited to technology services and services to help verify your identification, to otherwise assist us with fraud prevention and risk assessment, to conduct checks against databases such as public government databases (where legally allowed), to assist us with customer service, and to facilitate the payments or reimbursements you request. We may provide Personal Information about you to these third parties, or give them access to this Personal Information, for the limited purpose of allowing them to provide these services. We will make sure that such third parties are contractually obliged to protect this Personal Information and to not use it for unrelated purposes.
We may also publish, disclose and use Aggregated Information and non-personal information for industry and market analysis, marketing and advertising, demographic profiling, and other business purposes.
Your Privacy When You Access Third-party Websites and Resources
Securing Your Personal Information
We are continuously in the process of implementing and updating our administrative, technical, and physical security measures to help secure your Personal Information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. That’s why, we cannot guarantee the absolute security of your transmissions to us and of your Personal Information that we store.
Lemon uses “cookies” in conjunction with the Platform to obtain information. A cookie is nothing but a small data file that is transferred to your device (e.g., your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Platform to recognize your browser, while another could store your preferences and other information. Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But it is important to note that without cookies, some parts of the Platform may not work as intended or may not work at all.
Lemon Cookies and Third Party Cookies
The Platform may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs to obtain Log Data about users. We may also use web beacons and tracking URLs in our messages to you to determine if you have opened a certain message or accessed a certain link.
Uses for Lemon Cookies
To enable, facilitate and streamline the functioning of the Platform across different webpages and browser sessions. To monitor and analyze the performance, operation and effectiveness of the Platform, so as to help us improve and optimize it. To simplify your access to and use of the Platform and make it more seamless. To display content (including advertisements) that is more relevant to you.
Uses for Third Party Cookies
Cookies from our partners’ platforms are intended to help them provide services to Lemon. For example, third party companies and individuals we engage to provide services may track your behavior on our Platform to market and advertise Lemon listings or services to you on the Platform and third party websites. You may also be able to control advertising cookies provided by publishers, for example Google’s Ad Preference Manager (https://www.google.com/settings/ads/onweb/). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Platform – it just will not be tailored to your interests.
In addition, Facebook places a cookie via the Platform that allows Facebook to obtain aggregated, non-Personal Information to optimize their services. For example, if a user clicks on an advertisement for the Lemon mobile app on Facebook and subsequently installs the app, this cookie will inform Facebook that a user (who is not personally identified) has installed the app after clicking on the advertisement. This cookie may also inform Facebook that a user is using the app, without identifying the specific actions taken by the user in the app.
Usually, most browsers will automatically accept cookies, but you can adjust your browser settings to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some of the interactive features of the Platform. Cookie management tools available in a web browser will not remove flash cookies, which operate differently than browser cookies. To know more about how to manage flash cookies, you can visit the Adobe website (http://www.adobe.com) and make changes at the Global Privacy Settings Panel (http://www.macromedia/support/documentation/en/flashplayer/help/settings_manager02.html).